Operations console

Human-in-the-loop review of agent decisions, and live control of the rules engine.

Staff view

Total applications

Awaiting human review

50%

Auto-decided by AI

Approved

Review queue

Marcus Reyes

Referred to human

Self-employed · United States · Passport

Annual income

$96,000.00

Opening deposit

$250.00

AI risk

Confidence

68%

Agent recommends human review. Override or confirm the decision.

AI agent assessment

Reasoned over the rules engine output

Marcus Reyes's profile is borderline. I'm routing to compliance for a human decision with my notes attached.

Risk score

Confidence

Reasoning trace

01 Parsed the submitted application and normalised all fields.
02 Ran 4 onboarding policies through the rules engine.
03 PASS · Identity document valid: Document format verified against issuing authority.
04 PASS · Sanctions & PEP screening: No matches across 42 global watchlists.
05 PASS · Declared income plausible: Declared income is within plausible bounds.
06 PASS · Initial deposit within limits: Opening deposit under enhanced-diligence threshold.

Workflow trace

AI intake & data capture
AI Agent
Agent parsed the form, normalised fields and pre-filled metadata.
Extracted entities, validated formats, detected language.
Identity verification
Rules Engine
Document authenticity and liveness heuristics.
Sanctions & PEP screening
Rules Engine
Watchlist and adverse-media screening.
AI risk assessment
AI Agent
Agent weighed rule outputs into a risk decision.
Synthesised a recommendation with confidence scoring.
Referred to compliance
Human
Routed to a human analyst for enhanced review.
SLA: 2 business hours.

Rules engine detail

Identity document valid
w30
Document format verified against issuing authority.
Sanctions & PEP screening
w30
No matches across 42 global watchlists.
Declared income plausible
w20
Declared income is within plausible bounds.
Initial deposit within limits
w20
Opening deposit under enhanced-diligence threshold.

Audit timeline